Available Job Positions
We are looking for a Sales Representative / Quince Stylist to help our customers find the perfect dress of their dreams!
Job Purpose:
The Sales Representative / Quince Stylist will be responsible for initializing and managing relationships
with young customers that come to the quince store. The purpose of the job is to serve as
their point of contact and lead from initial outreach through the making of the final
purchase, which includes, inquiring about customer preferences, identifying customer’s
needs, showing different kinds of apparel and accessories, giving suggestions and advice
to the young customers, informing customers regarding any store promotions and/or
discounts etc.
Key Responsibilities:
The general responsibilities, will include, but are not limited to:
- To greet and direct customers
- To inquire about customer preferences and show apparel i.e. ball-gowns, dresses
etc., for them to choose from, according to their demands - To render assistance in selecting matching accessories and apparel
- To answer customers’ questions about specific kinds of dresses, styles, dress colors
etc. - To assist customers locate the dresses and accessories they desire
- To inform customers of shop promotions to encourage purchases
- To provide accurate information (e.g. dress color, fit, size, pattern, material and
wash etc.) - To conduct price, style and feature comparisons to facilitate purchasing
- To guide, give suggestions and advice to young customers, on dress selection
- To perform cash processing and card payments
- To achieve agreed upon sales targets and outcomes within schedule
- To coordinate sales effort with team members of the store
- To ensure racks are fully stocked
- To attach price tags to merchandise
- To deal with customer refunds and/or complaints
- To address and resolve customers complaints in a professional manner
- To keep the store clean and tidy; this includes mopping and hovering
- To manage returns of merchandise
- To provide customer feedback to the Shop Manager/Owner
- To stay up-to-date with new trends, styles, accessories etc.
- To look out for shoplifters; responsible for security within the store as well as
watching out for fraudulent credit cards etc. - To continuously improve through feedback
Working Conditions:
Working conditions, usually, include working indoors, in a store/shop setting. The nature of
the job requires having to deal with young adults and may require performing multiple /
tasks queries at the same time, giving full attention to the young customers, and performing
physically demanding activities, such as, sitting, standing, running, walking and/or cleaning
for long periods of time.
Knowledge, Skills and Attitudes:
- Experienced in dealing with young adults, with various personalities and preferences
- Understanding of the retail sales process and excellent track record of achieving
sales quotas - Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Excellent verbal and written communication skills, and basic math skills
- Must be tolerant and respectful of individual differences
- Must be punctual and dependable
- Ability to perform in fast-paced environments
- Must have good relationship building skills
- Be willing to adhere to all store policies and procedures
- Willing to complete the application and screening process
- Must be dependable and consistent in meeting the time commitments
- Must be encouraging, supportive, patient, flexible and a willing listener
- Flexibility to work various shifts
Qualification/ Experience:
The candidate should be at least 18 years of age, have a high school degree or a
bachelor’s in Marketing or related field, along with, proven work experience as a Retail
Sales Representative, Sales Associate or similar role and a track record of achieving sales
quotas.
The position offers $12 an hour plus commission, tips, and bonuses.
Apply for the position below!
We're looking forward to working with you!
Upholding the long-standing community heritage of Alborada, the Retail Sales Manager is responsible for overseeing store operations and the sales team to ensure that sales goals and objectives are met.
CORE ATTRIBUTES
What You Bring to The Table
- Curious Learner– You ask questions, uncover insights, and dig deeper to better understand and maximize the retail function in all areas
- Customer Focused – You value the customer relationship and have perfected the art of best-practice consultive customer service and sales, delivering a retail experience that is unmatched
- Passionate -. A self-starter with the tenacity to spare. You are determined and committed to problem-solving while always giving 100% to everything you do
- Collaborator – You enjoy being a part of a team, helping others, and being a leader team members can look up to
- Business Savvy – You understand business fundamentals. You can train and mentor the sales team, oversee all operational functions, and ensure the team is hitting their retail/sales targets
JOB DUTIES
What You Can Expect Day-to-Day
- Lead daily store sales operations
- Research market trends seasonally to provide product variety and capitalize on profit
- Ensure inventory is plentiful and in keeping with the latest trends and customer expectations
- Meet annual, quarterly, and monthly sales targets
- Research, develop, plan, and implement the overall sales strategy
- Organize and optimize sales functions
- Hire, train, and supervise staff, including scheduling, performance feedback, and leadership support
- Ensure an exceptional customer experience from beginning to end, addressing any challenges, problem-solving as needed
- Create and maintain monthly budgets
REQUIREMENTS
What it Takes
The most successful Retail Sales Managers are high achievers, skilled problem solvers, and adept listeners who lead by example.
Minimum Required:
- Bilingual (English and Spanish)
- 3+ years of retail management /consultive sales experience
- Strong organizational skills with the ability to multitask
- Knowledge of best retail management practices
- Self-motivated and results-driven
- Excellent communication skills
- Superb leadership skills
- Proven success in a retail environment
- Excellent customer service skills
- Ability to work autonomously and meet sales/overarching business objectives successfully
Our Commitment to You
We are committed to your success. Alborada is a quinceañera boutique located at 3544 West 26th Street, Chicago, IL, in the Little Village community, home to Chicago’s largest Hispanic community. At Alborada, you can expect to find beautiful quality dresses for every budget, including designer gowns. Since we are an established quinceañera business, we have a large assortment of dresses available at our store. Our employees are like family and committed to delivering an unmatched, exceptional customer experience for this time-honored tradition.
We are an equal-opportunity employer committed to employing a diverse workforce regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability
Apply for the position below!